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Database Reactivation AI Bot
Business owners are sitting on a small fortune in old, unconverted leads. Problem is, they haven’t had the tools or the man-power to bring that cash to the surface. So instead, they live and die by the new leads that arrive in their business.
For most, striking that balance between lead quality and ROI feels like a painful see-saw. At any moment, a small change on one side sends the other side rocketing into the floor. Relying on this ‘one and done’ approach to sales has sent companies into financial ruin because the only way they can bring in more cash from sales, is to keep spending more and more on new leads. Yet another see-saw.
Now there’s a better way. Our Database Reactivation bot grinds away in the background for businesses.
It strikes up a conversation with old leads, preps them for a sale and hands them over to a human to close. Business owners are pulling in $1000s in extra sales each week, from these buried assets.
The best part is there’s no costly ad spend or lead bills to pay to get any of these extra sales. The AI bot is pulling cash from leads that have already been paid for and given up on. Meaning business owners can finally get off the ‘Sales See-Saw’ and get the ROI they’ve longed for.
Speed to Lead AI Bot
Are you losing sales to competitors who are faster at picking up the phone? Every week business owners pay for expensive leads, only to drop ‘Ready to Buy’ customers into the lap of their competition. It’s unintentional. Unavoidable even.
It’s just what happens when a customer reaches out only to hit an answering machine or have their enquiry added to a pile of others. These customers won’t think twice about trying again with the business down the road.
Before now, the only way to stop the loss of good-quality prospects was to hire more expensive sales staff. But even then, if everyone is busy with other customers when a new lead comes in. They’re busy.
Now with our ‘Speed to Lead’ AI bot, business owners have an easy way to INSTANTLY make contact with potential new sales 24/7, no matter how busy they are. As a result, their lead to sale conversion has gone through the roof and they put more sales on the board.
Out Of Hours AI Bot
Got leads that come in overnight, that end up freezing cold by morning?
When businesses ‘shut up shop’ for the day or wind down for the weekend, that’s when a bunch of new enquiries will flood in.
Most businesses can’t believe their bad luck.
They’ve been available all day but it’s only once they switch the lights off, that everyone wants to get in touch. But, it actually makes a lot of sense. Our ideal customers are unlikely to be browsing their phones, clicking on ads or filling in web enquiry forms in the middle of their day. They are at work.
It’s only once they clock off for the day/week, that they’ll work through their personal To-Do list and have the time to reach out. The problem is, these new out-of-hours leads aren’t dialled until the next day (longer if it’s the weekend). But by then, these customers are back at work too and unable to answer. It’s a vicious cycle.
Now, with the help of an ‘Out of Hours’ AI bot businesses can contact every new lead that comes in, regardless of the time or day.
This bot solves out-of-hours contact issues for good by having a back and forth conversation with each new lead over SMS. It warms up prospects and books qualified customers directly into the calendar as appointments, ready to be closed during normal office hours.
Google Reviews Management AI Bot
Google reviews are one of the strongest signals influencing both customer decisions and local search visibility.
For most service businesses, Google Search and Maps are the primary discovery channels, with ratings, volume, and recency shaping trust before a customer ever visits a website.
Businesses with higher ratings attract significantly more clicks, while listings below 4.0 stars see a sharp drop in engagement.
Despite this impact, Google reviews are often poorly managed. Over 70% of reviews are posted outside business hours, and more than 50% of consumers expect businesses to respond - particularly to negative feedback.
When reviews go unanswered, trust declines and potential customers frequently choose competitors with stronger Google engagement.
Manual review management does not scale. Requests are missed, response timing is inconsistent, and tone varies across staff - despite clear commercial impact. A one-star improvement in Google rating can increase click-through rates by up to 25% and revenue by 5–9%, depending on industry and location.
MahiFlow’s Google Reviews Management AI Bot addresses this at scale. The system requests reviews at optimal moments, responds promptly and professionally, and maintains consistent activity that signals quality and relevance to Google’s local algorithm.
While MahiFlow’s broader Reputation & Customer AI Bot manages feedback across platforms, this solution is intentionally focused on optimising Google - the most commercially influential review channel.
The result is an always-on Google presence that strengthens trust, improves local rankings, and drives inbound enquiries without increasing staff workload or operational overhead.
Reputation & Customer AI Bot
Customer perception is now a primary driver of revenue.
Research consistently shows that 93% of consumers read online reviews before choosing a business, and 87% will not engage with a provider rated below three stars. At the same time, over 70% of reviews are posted outside standard business hours, meaning many organisations leave customer feedback unmanaged for extended periods.
For most businesses, maintaining consistent review engagement at scale is challenging. Manual response processes are resource-intensive and often deprioritised, despite evidence that businesses responding to reviews are viewed as 1.7× more trustworthy and experience higher customer conversion rates. Even modest improvements have material impact - a one-star increase in average rating has been shown to lift revenue by 5–9%, depending on industry.
MahiFlow’s Reputation & Customer AI Bot provides a scalable alternative.
The system operates continuously, requesting reviews at key moments in the customer journey, responding to feedback in real time, and identifying potential issues before they escalate. Organisations that actively request and respond to reviews typically see up to 4× higher review volume, stronger recency signals, and improved visibility in local search results - all of which directly influence customer decision-making.
Response speed is also critical. More than 50% of consumers report losing trust in businesses that fail to acknowledge reviews, while timely responses are linked to higher repeat purchase intent and increased customer lifetime value. By maintaining consistent, professional engagement across platforms, the AI ensures feedback is managed as it occurs rather than retrospectively.
The outcome is a controlled, always-on reputation layer that strengthens trust, improves conversion performance, and protects brand equity - without increasing staffing costs or operational overhead.
VoiceAI Android
Missed calls are one of the most common and costly breakdowns in customer acquisition.
Research shows that 55–65% of inbound calls to service businesses go unanswered, and up to 85% of callers whose calls aren’t answered never try again. With over 40% of calls arriving outside standard business hours, lost enquiries quickly become lost revenue.
Scaling phone coverage manually is expensive and inefficient. Voicemail fails - 80% of callers do not leave a message - and delayed follow-up significantly reduces conversion. Businesses that respond to enquiries within the first five minutes are up to 9× more likely to convert, yet most teams simply can’t maintain that response time consistently.
MahiFlow’s VoiceAI Android addresses this gap at scale.
The system answers inbound calls instantly, 24/7, engaging callers in natural, conversational dialogue. It qualifies enquiries, captures structured information, answers common questions, and routes high-intent leads to the appropriate next step. Every interaction is logged and made actionable, ensuring no call is missed or wasted.
Unlike voicemail or traditional IVR, VoiceAI Android delivers a consistent, professional caller experience without adding staff or operational overhead. The result is higher lead capture, faster response times, and improved conversion - turning inbound calls into a reliable, always-on growth channel.
Document Collection Android
Document collection is one of the biggest hidden causes of delayed revenue and customer drop-off.
Across service industries, 25–40% of onboarding processes stall due to missing or incorrect documents, extending sales cycles and increasing administrative cost.
Manual document chasing doesn’t scale. Emails are missed, follow-ups are inconsistent, and customers lose momentum. In sectors such as finance, property, and professional services, fragmented document requests can lead to 30–50% lower completion rates, creating both revenue and compliance risk.
MahiFlow’s Document Collection AI Bot removes this friction.
The system automatically requests documents at the right time, guides customers step-by-step, validates submissions, and follows up until completion. AI-driven document workflows have been shown to reduce onboarding time by 30–60%, cut document errors by up to 70%, and reduce administrative workload by 40–60%.
Across industries, the impact is measurable:
Finance & lending: Faster applications and higher completion rates
Property & real estate: Reduced transaction delays and less agent admin
Trades & services: Quicker job onboarding and fewer drop-offs
Professional services: Improved intake accuracy and compliance
The result is faster onboarding, higher conversion, and lower operational overhead. Document collection becomes a streamlined, reliable process — not a bottleneck — allowing teams to move customers from enquiry to revenue with confidence.
Abandoned Cart Recovery Android
70–85% of online carts are abandoned.
Most customers don’t leave because they’re uninterested - they leave because they’re distracted, uncertain, or have unanswered questions. What determines recovery is speed and interaction.
90%+ of SMS messages are read within 3 minutes
Engaging a buyer within 5 minutes makes them up to 9× more likely to convert
Static email reminders typically recover only 5–10% of abandoned carts
Conversational, real-time cart recovery consistently outperforms static email campaigns, with businesses commonly recovering 15–30% of abandoned carts - often achieving 2–3× higher recovery rates than email-only approaches.
MahiFlow’s Cart Recovery AI initiates instant, two-way SMS conversations the moment a cart is abandoned. The AI identifies hesitation, answers questions, and - where appropriate - recommends alternatives, bundles, or add-ons, increasing both conversion and average order value without relying on discounts.
The result is immediate revenue uplift, higher AOV, and recovered sales - without additional ad spend or margin erosion.
This is cart recovery built for speed, relevance, and intelligent conversation.
Make More Sales & Get Better Qualified Leads
Find out if you can remove expensive bottlenecks and add a few extra zeros to your business account with AI. Book in a call here, so we can chat.
Let Us Show You How it’s Done
If a picture is worth a thousand words, a demo is worth a thousand pictures. That’s why before you do anything, I want you to see AI in action. This demo gives a taste of how AI engages with customers in a natural way and bears the brunt of repetitive tasks, so you and your team don’t have to. With AI freeing up valuable man-power and doing the work you’d “never get around to doing”, you can unlock new levels of ROI whilst focusing on the things you enjoy.
Pull 5 or 6 figures worth of sales from old leads you’d written off for Dead.
Our Database Reactivation bot helps businesses treat every lead like it’s their last. The bot takes all the people in a database who haven’t bought and strikes up a conversation with them via SMS. Then next thing you know they’re booking calls and you’re up $10K-$100K+ in sales.
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